How does Kasper detect revenue leakage?

Kasper's Revenue Leakage Protector monitors your Open Dental data in real-time and surfaces revenue issues on an actionable dashboard. It identifies uncollected patient balances, pending insurance claims, unallocated payments, claims not sent or created, items with zero or negative production, and BS Write-offs.

What are BS Write-offs in dental practice?

BS Write-offs are unnecessary or incorrect write-offs that reduce your practice's revenue. Kasper's Revenue Leakage Protector identifies these write-offs and flags them so your team can review and potentially recover the lost revenue.

How much revenue do dental practices typically lose to leakage?

Dental practices typically lose an average of 9% of revenue to leakage. For a practice collecting $200,000/month, that last 9% — approximately $18,000 — is often the practice owner's take-home profit that gets lost in aging reports and forgotten follow-ups. 90% of collection time is spent hunting down the last 10% of revenue.

Revenue Leakage Protector for Open Dental

Q: What is dental revenue leakage?

Revenue leakage in dental practices refers to money that should have been collected but was lost due to uncollected patient balances, unpaid or underpaid insurance claims, unallocated payments, claims never sent, and unnecessary write-offs. Dental practices typically lose an average of 9% of revenue to leakage.

Revenue leakage in dental practices is the money that should have been collected but was lost due to uncollected patient balances, unpaid or underpaid insurance claims, unallocated payments, claims never sent, and unnecessary write-offs. According to ADA industry data, dental practices lose an average of 9% of revenue to billing and coding errors. Our supervised RCM dashboard makes outstanding revenue impossible to ignore.

Patients: Uncollected

$14,978.50

Insurance: Claims pending

$8,002.20

Patient: Unallocated

$75,126.48

Insurance: Claims not sent

$0.00

Insurance: Claims not created

$733.20

Items with zero/negative production

$578.00

BS Write-offs^TM

$296.99

One Click Reveals Everything

Every collection issue, every underpayment, every patient balance - instantly visible with clear next steps

Jessica Thompson

DOB: 03/15/1978 (47 years)

Collect $4,285.90 from this patient
Allocate $425.00 payment for this patient
Insurance underpaid for some procedures by $892.00

$4,285.90

Procedure Code

Insurance

Patient

Allocation Issues

Net Production

D2750 - Crown

Provider: Dr. Sarah Kim

07/12/2025 - Tooth #19

$445.00

Underpaid

Insurance Estimate: $1,245.00

Insurance Paid: $800.00

Ins Company: Aetna Dental

$385.00

Need To Collect

Patient paid: $0.00

Patient portion: $385.00

No Allocation Issues

$1,245.00

Production [$1,480] + Adjustments [$0] - Write-offs [$235] = $1,245.00

D4341 - ScalRoot14

Provider: Dr. Sarah Kim

07/12/2025

$447.00

Underpaid

Insurance Estimate: $967.00

Insurance Paid: $520.00

Ins Company: Aetna Dental

$750.00

Need To Collect

Patient paid: $0.00

Patient portion: $750.00

No Allocation Issues

$1,270.00

Production [$1,420] + Adjustments [$0] - Write-offs [$150] = $1,270.00

D6058 - Abutment

Provider: Dr. Sarah Kim

07/12/2025 - Tooth #20

No Insurance Payment Required

$3,150.90

Need To Collect

Patient paid: $0.00

Patient portion: $3,150.90

$425.00

Need To Allocate

$3,575.90

Production [$3,575.90] + Adjustments [$0] - Write-offs [$0] = $3,575.90

May 2025 Collections

$182,000 Collected of $200,000 Target

91% 9%

That Last 9%? That's YOUR Take-Home Profit.

Everyone in your office gets paid first — staff, suppliers, labs, rent. You get paid last.

This is the money that's always forgotten because it's not visible. It's buried in spreadsheets, aging reports, and "we'll get to it later" lists. According to industry data, over 50% of dental claims are initially denied due to eligibility issues, compounding the problem further.

90%

of your collection time is spent hunting down the last 10% of revenue.
Kasper makes it visible — so you actually collect it.